Dental Receptionist Training

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Dental Receptionist Job Description

A Dental receptionist's, or an administartive assistant role can be a very demanding one within a dental office or any professional office setting. Receptionists are the ones that meet and greet patients and potential patients once they enter your office. They can answer any questions patients may have or provide paperwork for new potential patients. They are also the last person patients see as they take care of scheduling for the patients next dental visit and handle any billing concerns.

Upon successful completion of a receptionist training program, you should have developed the following techniques to utilize within a professional office setting:

  • Friendly interaction and communication with patients and co-workers
  • Maintain important patient and office records
  • Ability to handle a multi-line inbound phone call system
  • Assist fellow coworkers when called upon
  • Use a computer efficiently and effectively
  • Ability to perform administrative duties
  • Have strong bookkeeping and records procedures

These receptionist requirements are just a sampling of what you can expect within a professional office setting or medical office. Be sure to inquire with your local receptionist training school beforehand to see what the course overview is so you can make yourself as valuable as possible.